Intel's 13th and 14th generation CPUs, known as "Raptor Lake," have been facing significant instability issues. These problems include system crashes, application errors, and Blue Screen of Death (BSOD) occurrences. The root cause appears to be related to elevated operating voltages and certain BIOS settings that push the CPUs to unstable performance levels.
Intel has acknowledged these issues and is working on a microcode update expected to be released by mid-August 2024. This update aims to address the instability by adjusting the voltage and power delivery settings to more stable levels. In the meantime, Intel has recommended that users update their BIOS to the latest version provided by motherboard manufacturers, as some have already released patches to mitigate these issues (Tom's Hardware) (Intel Community).
Additionally, Intel has extended the warranty for affected CPUs by two years, reflecting their commitment to resolving these problems and supporting their customers (Tom's Hardware).
For users experiencing these issues, it is advisable to contact Intel customer support or the retailer where the CPU was purchased for potential replacements or refunds. Ensuring that the latest chipset drivers and Intel Management Engine (ME) drivers are installed can also help alleviate some of the problems (Intel Community).
For more detailed guidance and updates, you can visit Intel's community page or technical support website.
